Lexar offers a wide range of storage products: USB flash drives, card readers, CompactFlash, SDHC, SDXC, microSDHC, microSDXC, XQD and CFast memory cards
Lexar Media (lexar.com) has 39 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
39 approved reviews, newest moderated first
Jean Paul G.
Meine MicroSD Karte ging nach etwar einem halben Jahr nicht mehr. Ich habe den Kundenservice kontaktiert und dort hieß es, dass sie mir mein Geld zurück überweisen mit Paypal. Ich warte jetzt seit ca. einem Monat darauf und auf ernete kontaktversuche wird nicht reagiert. Ich bin zu tiefst enttäuscht von Lexar. NIE WIEDER!
Philip D.
I have been waiting over 6 months for a refund on a failed Lexar Pro Micro SD. I had to pay to ship it back, and at first they were going to send me a new one, and now it's a refund. They keep coming up with different excuses every time I reach out, and also keep telling me that they can't give me an kind of date or timeline when I should expect a refund? Is that some kind of joke? Is that even customer service at all? If I could give zero stars, I would. I will never buy another Lexar product again.
Karen W.
Don't buy anything from this company. Been waiting since July this year for my refund for a faulty SD card. I would have preferred a replacement but they said I had to have a refund. They say they have a backlog. Worst company I've ever dealt with.
Sil S.
Leider habe ich mit Lexar nur unangenehme Erfahrungen machen müssen. Ich musste 2 Speicherkarten reklamieren, da diese nach kurzer Zeit nicht funktionieren. Seit Wochen schreibe ich den Support an, um gerademal 18 Euro (Kaufpreis) zu erstatten. Firma Lexar scheint große Zahlungsschwierigkeiten zu haben, denn immer wieder wird mir folgendes mitgeteilt: "Auch beachten Sie bitte, dass wir derzeit Überweisungen via PayPal limitiert sind, deswegen brauchen wir ziemlich mehr Zeit, um Rückerstattungen an allen Kunden zu schicken." Spricht für sich. Inzwischen warte ich 6 Wochen auf die Zahlung. Ich kann nur abraten, Produkte dieser Firma zu kaufen.
Jason D.
It took 6 months to get my replacement micro SD card, and when it came it was an SD. When I finally received the right card, I was charged $25 in duty fees. Its been 2 months and still waiting for a credit. This is probably the worst customer service experience I've ever had.
Matthew L.
Bought an SD card reader, failed on first use when it fell apart. I was told it would not be replaced as it was impossible that they would have shipped a faulty product. Euro support promised a call from a manager, never happened. Social media team kept promising to escalate and have someone get in touch but they never did. Would never buy lexar again, stick to sandisk.
Paul R.
Purchased a high end Lexar memory card to back up our training files. Backed it up and after six months the card died and not information could be retrieved. Lexar send replacement card to cover my initial costs, but did nothing about the £10,000 in losses due to lost information. Explanation, basically sorry about that. I asked for compensation and suggested another card however they said no. Even sent a message to the CEO who did not respond. If youre going to create a product that SMEs like mine rely on than try to ensure they work! 😡😡😡😡 Very poor Lexar, defiantly going to be venting my feeling on social media and using San Disk from now on.