LevelUp FundingLevel Up Funding is an online lender with a focus on customer satisfaction. We offer installment loans up to $3,500 to eligible customers, even those with less than perfect credit scores. Repayment terms are up to 10 months. Advantages include free Same Day Funding on business days,* 24/7/365 customer service, and a loyalty rewards program, Level Up Rewards. Level Up Funding is owned and operated by the Crow Creek Sioux Tribe, a federally-recognized sovereign American Indian Tribe.*See the Level Up Funding website for details.
LevelUp Funding (levelupfunding.com) has 577 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Denise M.
Great 👍 customer service 👏 recommended A+
Response from LevelUp FundingNov 14, 2024
Hi Denise Murphy, Thank you for your positive feedback! We take great pride in providing the best possible service experience for our customers. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
VALENTINE/BEVERLY B.
Need to improve customer service communication with customers. Hope yo receive ca considerable discount as a returning customer. Hope you guys minimize the high interest especially for those who established their credibility with your company.
Response from LevelUp FundingNov 15, 2024
Hi Beverly Valentine, Thank you for sharing your feedback! We value your loyalty as a returning customer and are sorry that you were dissatisfied with the level of service you received. The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We provide alternative payment options that may help to reduce the overall cost of our personal installment loans. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term. To ensure your privacy, we cannot discuss personal installment loans account details here. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
John G.
Easy application process and quick decision on approval
Response from LevelUp FundingNov 14, 2024
Hi John G., Thank you for sharing your experience! We’re thrilled to hear that the application process was easy and that you received a quick decision on approval. Streamlining the process to make things as smooth as possible for our customers is one of our top priorities. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
Clifford B.
I was told that I would get my deposit on Monday. I didn’t cause of the holiday but I specifically asked the lady if I would get it and she said yes. Caused me late fees cause I told bills that it would be paid based on what I was told. Terrible customer service. Would have give a zero if I could have.
Response from LevelUp FundingNov 13, 2024
Hi Clifford Brown, Thank you for your feedback! We understand how important it is to receive accurate information regarding your funding timeline, and we apologize for any miscommunication. We strive to provide clear and reliable service, and we are happy to see that we were able to clarify when you would be receiving your funds. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
George E.
I found out from a friend who is a lawyer, that it is not legal to charge $2000 plus dollars to pay back a $400, loan!
Response from LevelUp FundingNov 13, 2024
Hi George Ewing, Thank you for your feedback! We value your opinion, and are sorry we didn’t meet your expectations. We provide alternative payment options that may help to reduce the overall cost of our personal installment loans. You are never obligated to keep the loan for the entire duration of its term. You also have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
Donald J.
cut down on the interest
Response from LevelUp FundingNov 11, 2024
Hi Donald Johnson, Thank you for sharing your feedback. We value your opinion, and are sorry we didn’t meet your expectations. The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We provide alternative payment options that may help to reduce the overall cost of our personal installment loans. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term. To ensure your privacy, we cannot discuss personal installment loans account details here. If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
Kristina A.
Very helpful and easy process
Response from LevelUp FundingNov 11, 2024
Hi Kristina, Thank you for sharing your experience! We're delighted to hear that you found the process helpful and easy. Providing excellent service to our customers is our top priority If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
Billie K.
The process was simple and great customer service
Response from LevelUp FundingNov 11, 2024
Hi Billie Keller, Thank you for your feedback! We’re glad to hear that the process was straightforward and that you received excellent customer service. We strive to make every experience as smooth as possible! If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at [email protected] or call us at 833-715-1813. Best regards, The Level Up Funding Team
