customer
Was good for a while
Was good for a while. 3 out of 4 of my last letters were undeliverable for an unknown reason. I was told they would refund me and they did not. So I have lost confidence in this service.

Printing and Mailing solution provider. Simply upload your documents in our secure portal and we will print and mail your documents for you. We send First-Class and Marketing Mail as well as Certified Mail and FedEx overnight letters. Why go to the post office when you can do it online!
Letterstream (letterstream.com) has 43 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Was good for a while. 3 out of 4 of my last letters were undeliverable for an unknown reason. I was told they would refund me and they did not. So I have lost confidence in this service.
CS M.
I will be selecting another company to handle my company mailings. I do not have a huge amount, but it took 8 hours to manually upload each letter one by one, then I had to go through each one and it took another hour to add each one to the invoice. I emailed support twice and they still haven't gotten back to me. for one or two letters it is cool, and I only had 70 letters to send but it was such a manual process with zero support. they are non respondent. Honestly, with the billable hours I could have gone with a company that charges double and still paid less than the amount of manual process from this site... and now missed my deadline.
Response from LetterstreamFeb 20, 2025
Hi CS. We are so sorry for the difficulties that you encountered. Our website is really much easier to use than your experience, with many users creating their mailing jobs in less than 2 minutes. I was going to reach out personally and apologize, but, while we have a lot of users with similar names, there were none who reached out to support over the past 90 days. Please email [email protected] so we can help you make your future mailings quickly and effortlessly.