Jared M.
They don't have any options to reach…
They don't have any options to reach customer service. Zero stars.
Response from LetterstreamFeb 20, 2025
Hi Jared. First, thank you for using our service to send your important mailing. I see that you were able to make contact with our support team within 20 minutes of your first attempt to reach us and we mailed your job out on the same business day. We will ponder ways to make our service even faster. If you ever feel we are tough to reach, you can use the instant message button on the lower right of the website for 24x7 support, you can email [email protected], which is monitored about 20 hours a day every business day, or you can click the help at the bottom of our website for instructional videos and a wide variety of topics. Additionally, you can always call support, if no one answers, just leave a voice message. Thank you for your feedback.