Le Prunier® is an innovative, award-winning and clinically proven skincare line based on the Power of Plum®. We pride ourselves on creating patented plum based ingredients that are grown, harvested and pressed on our 4th generation family farm in Northern CA. We create high-performance skincare with a sustainable, farm-to-face ethos.
LE PRUNIER (leprunier.com) has 36 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
leprunier.com
Website
leprunier.com
Category
Cosmetics & Makeup
Location
Santa Monica, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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I purchased the Le Prunier face oil and sunscreen. I love them both. The face oil has a pleasant, mild, fruity smell. I absolutely love the sunscreen! It has no odor and leaves no white cast on the face. It is the best facial sunscreen!
Response from LE PRUNIERJun 22, 2026
Wow, thank you! So happy to hear that you love both our Plum Beauty Oil and Plumscreen. That’s exactly what we aim for. We appreciate you taking the time to share your experience with the products.
Sincerely,
Le Prunier
DB
Daleta B.
I purchased a great product
I purchased a great product, which was delivered quickly.
Response from LE PRUNIERJun 10, 2026
Hi Daleta,
Thank you so much for the 5 stars! We’re thrilled you love your Le Prunier product/s. Reviews like yours make our day. Hope to serve you again soon!
Sincerely,
Le Prunier
WE
Wendy
The best customer service I have ever…
The best customer service I have ever received. I had an issue with UniUni delivery and Le Prunier stepped up and immediately made everything right. Their products are amazing and their customer relations service is just as amazing!! Thank you!
Response from LE PRUNIERJun 4, 2026
Hi Wendy,
Wow, thank you! "The best customer service I have ever received" means everything to us.
We're glad we could step up and make things right. Your experience matters to us just as much as our products do.
Thank you for your for sharing this!
With gratitude,
Le Prunier
FS
Flavia S.
This oil has completely changed my…
This oil has completely changed my complexion. It is now so much more supple, soft, plump and hydrated. Can’t live without it during the winter months!
Response from LE PRUNIERJun 4, 2026
Hi Flavia,
Thank you so much for this beautiful review! We're thrilled to hear the oil completely changed your complexion and made your skin supple, soft, plump, and hydrated.
We're so grateful you're part of the Le Prunier family.
Warmly,
Le Prunier
NS
Natalia S.
This review is for the customer service…
This review is for the customer service team or probably for the company itself. I paid for 2 days delivery, I got shipping confirmation quickly but the order was delivered in 10! days without any acceptable reason. I contacted the customer service and asked for the 2 days delivery fee refund. The reputable company would do it the same day, because it takes just few seconds to check the invoice and the tracking information. Instead they started investigating! And it takes a weeks already! They don’t rush to keep me updated, I keep remind them about my case every couple days. Why they don’t refund first for the service I didn’t receive from them and then investigate why this happened? Not professional and no respect to the customer.
Response from LE PRUNIERJun 3, 2026
Hi Natalia,
Thank you for bringing this to our attention, and I sincerely apologize for your experience. A 2-day delivery arriving in 10 days is unacceptable. I'm very sorry for the frustration and delay in getting this addressed.
I've flagged this for our Customer service team as a priority. We are happy to refund the expedited shipping for you.
We appreciate you letting us know and giving us the chance to make this right.
Thank you,
Le Prunier
JG
Juliann G.
The product which I have loved for over…
The product which I have loved for over 3 years is now clogging my pores and making me break out. I can no longer use it- I am very upset.
Response from LE PRUNIERJun 2, 2026
Hi Juliann,
Thank you for being a loyal Le Prunier customer for over 3 years. I’m so sorry to hear you’re experiencing breakouts — that’s truly not the experience we want for you, especially after such a long time loving our products.
We want to reassure you that all Le Prunier products are non-comedogenic and undergo extensive testing to ensure they won’t clog pores or cause breakouts. While we stand behind our formulas completely, we also know that every skin is unique, and we take any concern like yours very seriously.
Our Customer Care team would love to look into this for you right away. Could you please email us at [email protected] with your order number so we can dig deeper and make this right for you?
We truly value your loyalty and your feedback, and we’re committed to finding a solution.
Thank you,
Le Prunier
KL
Klp
Le Prunier creates clean and effective…
Le Prunier creates clean and effective products. I am very happy with the new mist and use it daily. It refreshes and hydrates my skin and smells great.
Response from LE PRUNIERJun 1, 2026
Thank you so much Klp for the kind words and for leaving a 5-star review! We're thrilled to hear you're loving the new mist and that it refreshes, hydrates, and smell great for you. Making clean, effective products is exactly what we strive for.
We really appreciate you using it daily and taking time to share your experience.
Warmly,
Le Prunier
BE
Bernadette
Le Prunier Oil and Body Cream
I ordered Le Prunier Oil and the Body Cream a few months back. It took weeks to arrive but that was the least of the problems.
I left a review on the organisation’s website as I was not happy with the scent of the oil it really smells awful, like burnt vegetable oil, and asked for comment; they did not acknowledge my review at all which is very disappointing. I’ve tried to use it as it seems an awful waste to discard it but its too disgusting.
I would not recommend either product – the oil smells disgusting and the cream is thick and gloopy, does not smell good either, and does not absorb well. I would expect a lot more given the product pricing and associated hype. I order based on a recommendation by Lisa at The New Knew.
There are cheaper and much better plum based products on the market.
People should not waste their money on this brand.
Response from LE PRUNIERMay 14, 2026
We’re truly sorry we lost your trust. This is not the experience we want for everyone.
Regarding the shipping, orders are processed within 1-2 business days. Depending on the shipping method selected upon checkout, orders can take anywhere from 2-14 business days to arrive. Processing times may also be extended during holiday times, launches/re-stocks, and promotions. About the Plum Beauty Oil and Plumbody, they both have the same natural and subtle marzipan scent which generally has a sweet, powdery, and creamy almond aroma. There was no fragrance added.
Once again, we’re truly sorry for the disappointment. If we may help you with other concerns, please email us at [email protected] with the full details of the issue and we will address it right away.
Respectfully,
Le Prunier