LensDiscounters.comReviews of lensdiscounters.com

10 year customer will look to another supplier next time. Slow shipping. Increase in prices.

Lens Discounter takes 1-2 weeks to ship your order even when they have a current prescription on file. With shipping times, a customer must be prepared to wait a minimum of 2 weeks and normally 3 weeks before receiving lens. Customer Service is of no help and will even lie to you.

Fast shipping!

I've used the for fifteen years and they were flawless up until this year. Something changed, either the company sold or they reorganized or they just gave up. My past two orders have sat in processing for two weeks prior to shipping. I never had an issue until this year and now two bad orders back to back. I would shop around now; a year ago, they were the best in the biz.

I ordered my contacts 4 weeks ago they took my money out of the account and still no contacts I messaged customer service and they said they would give me a tracking number never happened, this is not the first time this has happened either always on back order.... this is a horrible business

HORRIBLE> They will take you money for expedited shipping and not even have your contacts in stock. I received my son's contacts 16 days later. One was the canadian brand and the other was the actual brand I ordered. I'll still to 1-800 contacts who was only a few dollars more, but I never had any problems with them. This was my second experience with the company and never again. Both times were horrible....

Excellent service, pretty prompt.

Ordered my contacts through them because they offered 1 day shipping, or so I thought. A few days later I still didn’t receive my contacts and was told that even though I paid for 1 day shipping, it was sent to ups priority 3-5 day shipping. Nobody informed me of this until I called lens discounters. I asked for a refund and they told me I they could not give me one since my contacts were shipped (but nobody knows where they are) I will never purchase from this company again.