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LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

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Health & Medical
Vision & Hearing
LensDirect.com

LensDirect.comReviews of lensdirect.com

4.711,626 reviews
Vision & Hearing
401 Franklin Ave, Garden City, New York

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LensDirect.com4.7

Reviews11,626 About Contact

Overall score

4.7 out of 5

Excellent

Average of 11,626 reviews

Distribution

5★87%
4★4%
3★2%
2★2%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 536-7111
lensdirect.com
[email protected]
401 Franklin AveGarden City, NY 11530

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About LensDirect.com

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.

LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: lensdirect.com
Category: Vision & Hearing
Location: Garden City, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

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Sam
Jun 18, 2019
Love lens direct
Love lens direct
Response from LensDirect.comJun 25, 2019
We love you too Sam! Thanks for your kind review, The LensDirect Team
Report
Guy
Jun 18, 2019
Great service.
Great service.
Response from LensDirect.comJun 25, 2019
Thanks for taking time out to write us a nice review Guy! We hope to see you again :) The LensDirect Team
Report
Jamie
Jun 18, 2019
Excellent
Quick and easy way order lenses! Lowest price I could find!
Response from LensDirect.comJun 25, 2019
Thanks for taking time out to write us a nice review Jamie! We hope to see you again :) The LensDirect Team
Report
Sarah M.
Jun 18, 2019
Quick and easy!
Quick and easy!
Response from LensDirect.comJun 25, 2019
Thanks Sarah! We hope your next experience with us is just as good :) Thanks for your review,
Report
Stephen
Jun 17, 2019
excellent service
excellent service. prompt delivery of contacts
Response from LensDirect.comJun 25, 2019
We are happy to hear that you got a great service and fast shipping because that's exactly what aim to provide :). Have a great day, The LensDirect Team
Report
Annette F.
Jun 17, 2019
Easy to reorder and came quickly.
Easy to reorder and came quickly.
Response from LensDirect.comJun 25, 2019
Thanks for taking time out to write us a nice review Annette! We hope to see you again :) The LensDirect Team
Report
Sue
Jun 17, 2019
Great service and good price.
Great service and good price.
Response from LensDirect.comJun 25, 2019
Thanks Sue! We hope your next experience with us is just as good :) Thanks for your review, The LensDirect Team
Report
Kenneth S.
Jun 15, 2019
Fast and efficient
Fast and efficient
Response from LensDirect.comJun 25, 2019
Exactly what we strive to accomplish! Thanks Kenneth, The LensDirect Team
Report

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