marie
They were great
They were great, contacted my doc for me to verify my prescription. A task I put off and didn't want to do. Very easy to order through them, will do again!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
marie
They were great, contacted my doc for me to verify my prescription. A task I put off and didn't want to do. Very easy to order through them, will do again!
JanQ
Fast shipping. Easy to re-order product.
Beth
On time as expected
Krista M.
Fast easy and saves me time and money. You can’t go wrong.
Tina
I needed contacts for an upcoming wedding that is less than 2 weeks away (I procrastinated and forgot to make an order early). I am a bridesmaid in this wedding and was quite upset that I couldn't find a place to get a box of contacts in time for the wedding... that is until I came across Lens direct thanks to a suggestion from the bride of this wedding. So, I placed an order... while I was checking a few things out and wondering if these contacts would get to me in time, Ryan (CEO) emailed me with a discount and free shipping option! This immediately gave me a great vibe of this company, I placed my order and sent him an email asking when I could expect them shipped out and if I would have them in time by any chance. He seriously went right to work and made things happen, Ryan and Mike (my rep) have been truly amazing and providing phenomenal customer service! I haven't even recieved my contacts yet but I already love this company and respect them so much for the help they provided me and the quick assistance and order! They really do treat you like family and I cannot thank them enough, I'll definitely give an update once my contacts arrive but they are expected to be here in 3 days!!! How exceptional.
Marcus
Fast service
isaac
My order was on time, accurate & packed well.
Joanne C.
Very good,Joanne