Traci
Love Lens Direct....they save me a lot…
Love Lens Direct....they save me a lot of money! Great customer service too!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Traci
Love Lens Direct....they save me a lot of money! Great customer service too!
Brenda N.
I absolutely love this company. The customer service is amazing. I was having trouble getting me new prescription to update and after waiting a few days I called to speak to an employee. They fixed it and I saw instantly my prescription was excepted and they helped me place my order over the phone. When my order was to arrive the mail carrier placed it in the wrong mail box. I went to the post office and spoke with the carrier. The box was never located. I called lens direct the day after and they sent me a replacement box at no charge. I was so surprised. The first box never arrived but I did get the second box safely to me home. The staff was always so kind and helpful. Great service.
HTX A.
Fast service and great products. The same brands and quality you'll find at your optometrist without the hassle of ordering them from the store and having to go back to pick them up. I will definitely be using them again in the future.
Diana W.
Very fast! Lens were shipped same day I purchased them!! 😊
Michelle G.
Love the auto refill program. Great prices, fast shipping.
Heather V.
Excellent customer service! Love LensDirect!!! Only place I go for contacts
Mikayla B.
I ordered my contacts that weekend and they got here that following Friday. They had the right prescription I needed and the process was so easy.
Thomas
Difficult lens specification was filled and delivered on time. All questions were answered. I always buy from them.