Steven
I made a mistake with my order and…
I made a mistake with my order and customer service was quickly able to help me correct it. The order came quick and the product is the same as anywhere else.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Steven
I made a mistake with my order and customer service was quickly able to help me correct it. The order came quick and the product is the same as anywhere else.
Rosemary B.
Due to the COVID pandemic, I was unable to see my ophthalmologist for my yearly exam. I was in desperate need of contacts so I called LensDirect and explained my situation to the representative. They confirmed my prescription with my ophthalmologist and I received new contacts within the week. I have always received prompt, professional attention when speaking with LensDirect representatives. The prices are reasonable too.
Phyllis
Rec’d as ordered. Prompt delivery!
Jill H.
Super speedy delivery and my exact lenses
Deni V.
Love this Company.Very fast delivery! Excellent communication & service. I found here the best price for my contact lenses.
Brenda R.
I had a very positive experience with this company! I would recommend them over many competitors for the simple reason that the experience was more personalized than it normally is everywhere else. My usual physical supplier was closed due to COVID-19 so, naturally I turned to the internet to find a new supplier. I have used big names for online ordering and it’s a pain in the butt, once you make a mistake you have to call in and jump through 6 hoops and do a back flip. This company was so neat, they gave me a personal dedicated account rep I could reach with a direct line! Do direct lines even exist anymore?! YES they do! To my personal rep, ready and willing to help. Website was easy to navigate, very user friendly. I loved that my package had a thank you letter with some company history and other neat details. I recommend them 10/10 to friends, family, and strangers now!
Sharon C.
Love this company!
Dawn B.
Quick easy and fair prices