Lorraine S.
Excellent service
Excellent service and quick delivery.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Lorraine S.
Excellent service and quick delivery.
MARK
great service
Tammi P.
Great price!! Easy to order and arrived earlier than expected:)
Jennifer L.
I was tired of playing Phone tag with my doctors office so I went online. Was a little apprehensive about ordering my contacts however it was very easy to find my prescription and they were delivered within five business days. Thank you!
N.O.
Excellent personal Customer service , great prices with frequent extra savings .
J. O.
It starts with the website..but can I tell you about their very first email? A company that actually focuses on customer service is VERY RARE these days...and if they are immediately sending customers notes that start by telling me "I'M THE MOST IMPORTANT person they have sent a note to today..." well, that's number one in my book. Hey, it may be automated but my "dedicated" customer agent provided a direct line, a name, and an email. That's more than I get from just about ANYWHERE these days! Way to go LensDirect! Your business model is very rare, and much appreciated!
Janet M.
very fast on delivery
Linda
Contact lenses arrived on time!