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LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

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Health & Medical
Vision & Hearing
LensDirect.com

LensDirect.comReviews of lensdirect.com

4.711,626 reviews
Vision & Hearing
401 Franklin Ave, Garden City, New York

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LensDirect.com4.7

Reviews11,626 About Contact

Overall score

4.7 out of 5

Excellent

Average of 11,626 reviews

Distribution

5★87%
4★4%
3★2%
2★2%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 536-7111
lensdirect.com
[email protected]
401 Franklin AveGarden City, NY 11530

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About LensDirect.com

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.

LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: lensdirect.com
Category: Vision & Hearing
Location: Garden City, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

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Sandra B.
Nov 5, 2020
Amazingly fast and way cheaper than…
Amazingly fast and way cheaper than getting my contacts from the office....two week wait versus 4 days with lens direct...amazing!!
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Mark S.
Nov 5, 2020
Excellent
Ordered 12 month supply, Fair price.
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Torrey L.
Nov 2, 2020
Great deal
Great deal, fast shipping!
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IL
Nov 2, 2020
No issues
I have ordered contact lenses through this company for three years. I have not experienced issues except, when my prescription expires or it hasn't been received. I like how I have options on how to provide my prescription.( I usually just send it as an attachment through the website). I also like the variety of lenses through the website. I haven't had any issues with customer service the only one I had was my fsa card not processing however, this was not an issue on their part. Which is why overall, I rated 5 stars. The only other thing is ,some time ago , the box i got for lenses was lesser than current prices offered. So, some form of rebate or discounts I think would be the only thing.
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Kathryn H.
Nov 1, 2020
Thank you for fast shipping!
Thank you for fast shipping, easy ordering and making everything so affordable!!
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Cynthia M.
Oct 31, 2020
Daily Color Contacts
Daily Color Contacts
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Leslie E.
Oct 30, 2020
I am beyond happy with my order!
I am beyond happy with my order. I saved a lot of money by switching from my normal contact lens online store. My order also arrived extremely fast. I got it 2 days after I ordered it. I couldnt be any happier!
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J S.
Oct 30, 2020
Responsive and expedient
Absolutely no complaints
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