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LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

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Health & Medical
Vision & Hearing
LensDirect.com

LensDirect.comReviews of lensdirect.com

4.711,626 reviews
Vision & Hearing
401 Franklin Ave, Garden City, New York

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LensDirect.com4.7

Reviews11,626 About Contact

Overall score

4.7 out of 5

Excellent

Average of 11,626 reviews

Distribution

5★87%
4★4%
3★2%
2★2%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 536-7111
lensdirect.com
[email protected]
401 Franklin AveGarden City, NY 11530

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About LensDirect.com

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.

LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: lensdirect.com
Category: Vision & Hearing
Location: Garden City, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

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MARIETA P.
Dec 9, 2020
Best choice
I switched Lensdirect earlier this year and I can’t be happier. The auto refill, fast delivery, and accuracy of the order makes it easy for me. Highly recommend to others
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CB
Dec 9, 2020
Very simple transaction
Very simple transaction, no hassle!
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Selina M.
Dec 9, 2020
Contacts came super fast
Contacts came super fast and got a discount as I ordered during the Black Friday sale. They also came sooner then I expected so I was super pleased as I was completely out of contacts. Also purchases transitional contact lenses that I quite like. I will definitely be reordering per the subscription.
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Mike D.
Dec 9, 2020
Product,customer support and ship time…
Product,customer support and ship time is excellent. However,the prices are kinda high. The only reason I ordered was because of the 20 percent off special.
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Carlos V.
Dec 9, 2020
Excellent!
Very very pleased - thanks! Highly recommend this seller! Quick ship too!
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Stephanie W.
Dec 9, 2020
Received my contacts quickly
Received my contacts quickly, ordering was easy and cheapest price I’ve found by far.
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D M.
Dec 8, 2020
Easy Process Overall
I ordered these contacts for my niece and the process was extremely easy. I like the convenience of being able to upload a picture of the prescription for verification. The prices are fair and the delivery was extremely quick. I would recommend ordering prescription contacts from Lens Direct to anyone I know.
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Julia M.
Dec 8, 2020
Easy ordering and got my contacts quick…
Easy ordering and got my contacts quick with regular shipping.
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