Patti M.
I was pleased with the service I…
I was pleased with the service I received. It takes a while to acclimate to new prescriptions but so far so good. Great service, great follow up and competitive pricing. I will definitely use them again.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Patti M.
I was pleased with the service I received. It takes a while to acclimate to new prescriptions but so far so good. Great service, great follow up and competitive pricing. I will definitely use them again.
Heather C.
Aliyah Henville was of amazing service to me!!!! I was very thrilled with her customer service and will contact to order from lens direct!
Mary
Aliyah helped me out with my issue she was very friendly, helpful and professional and was able to rectify my issue.
Eileena W.
Dasiy was a great help in reaching out and getting my contacts resent out to me
littlelodie R.
Happy happy, cs was kind and very fast fixed what needed to be done im a happy customer
Penny S.
I needed paper work for insurance, and Daisy Desir provided complete information quickly. I did lens replacements for my frame, and I am very happy with their work.
Brian Ficaro S.
Summer Evariste, was very helpful and quick about. Fully clear in her responses and correcting the problem. She should be highly commended on her performance in her customer service position. It was a delight to chat with her! Brian Ficaro
Jillian K.
Summer was really helpful in providing an alternative way to get my backordered items quickly by arranging partial shipments so that I don't run out of my contacts.