Tayler
quick and easy!
Duval checked on an order for me promptly and helped me replace my order! Thanks Duval!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Tayler
Duval checked on an order for me promptly and helped me replace my order! Thanks Duval!
ARTURO F.
Duval provided me with an immediate response about mu order status reassuring why I order from Lensdirect.
Taylor C.
Alyah Henville was a joy to talk with both in chat, and then in person. She helped me navigate the process of ordering new lenses for my Oakley Sunglasses so well and made the whole order painless and fun. Alyah was great!!!
Greg C.
Aliyah was very professional and a big help with my recent order ! Best Greg
Robert R.
Aliyah was efficient and responsive.
B.
Had a quick question about my order and the rep Karielle Fowell. Was able to get my question order quickly and email the info I needed.
NChurch
I started a chat to get guidance on how to correct information in a recent contact lens order. Karielle Fowler quickly got to work correcting the mistake. It was taken care of very fast!
Michelle
Aliyah was a big help thanks!