krista J.
great interaction with online Chat…
great interaction with online Chat Sheena. She was very helpful, professional, and kind

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
krista J.
great interaction with online Chat Sheena. She was very helpful, professional, and kind
Anne
Forgot the discount code!! Duval fixed it for me in the blink of an eye! My lenses are stupid expensive because of my wacky prescription. When I realized I'd finalized an order without applying a 30% discount, I was sick. But one email and Duval fixed it and applied the discount for me. Great way to start the week. Thank you Duval and LensDirect!
Vicki W.
Verginia responded to my concern in a very timely manner. Thank you
Glenn V.
Duval was very helpful.
Kim Howard B.
Quick service. I did have a problem with my order but I was helped quickly and the issue resolved. Thanks
Customer
Nicole as extremely helpful... She got my issue sorted out, and she answered a few questions of mine, and her answers were quick and clear. Thank you for the help!!!
Brandy Byrd V.
Excellent customer service and very fast to reply.
Sequoia H.
Duval was kind and helpful. I needed to cancel an order and they were able to do that very quickly