Kiran
Sheena was very cooperative
Sheena was very cooperative, friend and helpful. Very good customer service. Thank you

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Kiran
Sheena was very cooperative, friend and helpful. Very good customer service. Thank you
Shanna F.
I really appreciated her help. She was polite, well spoken, and very knowledgeable. My problem was solved quickly. I recommend this company.
Liz M.
Got my first pair of lens replacements from Lens Direct and they are AWESOME! The prices are amazing and he customer service top notch! Thanks Kissel for all your help!!
Karalyn B.
Duval was great and helpful! thanks
Nik
Received great support from chat with Joel Papius to adjust an order after sending in glasses for lens replacement. Thank you!
candice S.
When i wanted to order lenses it appeared that my prescription was expired. I live in the Caribbean and i am in need of the lenses. As i do not have glasses (yet). So I couldn’t be able to see. I spoke to Denise one of the representatives and she told me that she would check and see what she could do for me. Luckily i had made an attempt last week on the website but it didn’t go through due to an error in payment. So she was able to reprocess this order as it was already verified. So she confirmed to me via email that it was processed and ready to ship. What a huge relief 😅 Thank you very much Denise I appreciate your help I will make sure to have my prescription updated for the next order Cheers!
Maggie
I asked for help , I got the thing done by Duval within 5 Minutes, Just so quickly repond!
Tim
Alexia was an absolute pleasure to deal with on the phone.