LZ
great service
Quickly did what I needed.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
LZ
Quickly did what I needed.
LensDirect C.
My customer service rep was helpful, friendly and professional. She provided excellent customer service.
Wanda W.
I could not get my script to load. She was very helpful. Took it and took care of it for me
Janine Groesser B.
I recently made a online contact order. After finalizing it, and making my payment, i realized i mixed up my eye prescription. I was able to call and get it handled right away, without a problem. I’m very pleased with the customer service that i have received
Beth
Alexicia was very professional & helpful. It was pleasant to work with her to straighten out my order. Beth Haase
Jamal Lewis Ahmad J.
Kissel was fantastic and very quick in her responses. The level of service provided was exceptional!
Marvin H.
Very knowledgeable and pleasant to talk to.
Ceara D.
Nicole was very communicative! She let me know my order is backed up and when it should arrive and she graciously expedited my shipment for free for the inconvenience which is greatly appreciated 😁