Adam W.
Sheena was very pleasant and helpful
Sheena was very pleasant and helpful. I needed to update credit card info and she did so efficiently.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Adam W.
Sheena was very pleasant and helpful. I needed to update credit card info and she did so efficiently.
Jailynn S.
Great! She deserves a raise
Karla W.
I have been wanting get my lenses replaced in a pair of frames , but didn’t want to put down a lot of money. The lens replacement has been awesome. The staff has been very helpful with making sure everything is correct. I would recommend this store to anyone
SJ
Daisy was super helpful!!
Rohit
Joel Papius helped me really quickly and efficiently. Great experience! Thank you.
Brenda G.
Called to cancel an online order in which I mistakenly entered the wrong prescription. Denise took my call with a very quick response time and quickly took care of my problem. She was extremely courteous, kind and friendly. Enjoyed our brief encounter. Very pleasant and she made the process quick and super easy!
Kristina B.
Joel was kind, knowledgeable, and quick. I appreciate the swift responses and how quickly a resolution was reached.
James R.
Duval helped me with professionalism and quickly!