Mel
Denise
I was again, worried about my order because it was still delayed so I emailed the company again and I received another prompt response from Denise. Denise was very kind and sent out the contacts they did have in stock for me.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Mel
I was again, worried about my order because it was still delayed so I emailed the company again and I received another prompt response from Denise. Denise was very kind and sent out the contacts they did have in stock for me.
Becki G.
Very courteous and professional
Veronica D.
Warren = great customer service!
Ruchi S.
Karielle was helpful and knowledgeable. She solved my issues quickly!
Dolores M.
Denise did a great job. I didn’t have to go through a maze to get to a real person. Helpful and answered all my questions.
Martin R.
Denise was extremely helpful with an unforeseen modification of my lens order due to a high index prescription and problem was corrected quickly! Thanks so much,M.R.
Thomas L.
Good job making it easy
Melissa Splawn B.
Joel was very polite, professional and efficient. He was able to handle my issue quickly.