Tibor K.
Great customer service
Great customer service! Daisy was very helpful and resent the order without any extra charge! Thank you

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Tibor K.
Great customer service! Daisy was very helpful and resent the order without any extra charge! Thank you
David W.
Denise was very helpful and knowledgeable. She also replied to all of my questions promptly. I was very satisfied.
R K.
Great knowledge, and very nice to talk with. Very easy to understand and tell me what to do to complete my order!!
ilianac
Excellent customer service, very helpful!
Katherine K.
very helpful and responsive on the live chat. thanks!
C D.
Denise was kind, patient, and informative. I appreciated her help and was thankful to work with someone so wonderful.
Kelsey S.
Fast service. Cleared up my issue right away! Thank you!
Saori S.
Denise was great! His response was prompt and accurate!!