Mario Petrella - Singer / M.
Leana helped me navigate the web site…
Leana helped me navigate the web site to complete an order for multiple pairs. Thanks!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Mario Petrella - Singer / M.
Leana helped me navigate the web site to complete an order for multiple pairs. Thanks!
Dawn F.
Had an issue with my prescription and Leana was very helpful in answering my question.
Ira W.
Olivia Mark was courteous, fast, knowledgeable and in all ways excellent. Thank you!
Nick L.
I've used lensdirect for the last three years. While every interaction I've had so far has been positive, my recent interaction with Duval went flawlessly. They were extremely helpful and efficient, and went above and beyond what I expected, thanks again!
Reid
So far, my experience with LensDirect.com has been above average. When first I placed my order, I mistakenly selected the wrong lens size for my Ray-Ban Aviators. I contacted customer service and they not only sent me a shipping label for the return, they asked that I send in my frames as well. These were returned o me within days with the right-sized lenses. Thumbs up to LensDirect.com.
Heidi
Leana Lewis was awesome!
J. C.
Leana helped me retrieve my receipt for FSA quickly and with no hassle. Thanks!
Marie V.
I had a weird issue when I first placed my order for contacts and it resulted in a double order. I sent an email to customer support on Friday night and was pleasantly surprised to have an answer by Saturday morning (!). DENISE had investigated my query and gave me a quick answer, and also set up my account so I could see exactly what happened. EXCELLENT CUSTOMER SERVICE! Thanks so much.