Paul M.
Great company for replacing lenses in Ray Bans
Great company. Excellent customer service. Duval exceeded my expectations.I highly recommend.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Paul M.
Great company. Excellent customer service. Duval exceeded my expectations.I highly recommend.
Ted M.
Keba was a big help! Great customer service. I would definitely recommend.
Neil
Alex helped me via Chat to make a slight order adjustment after I'd shipped the glasses. Pleasant, quick and effective. Thanks.
Chris D.
Keba is incredible! Best customer service ever!
Sydney S.
Duval was very friendly and helpful. He made the process of getting contacts painless and easy! Will definitely continue to shop here for contacts since they have amazing customer service, and great deals! Thanks again Duval!!
Viviana S.
I was a little disappointed that I did not get the right product BUT your customer service was incredible. Denise was so friendly and helpful, she found me a solution and she was so pleasant. I am waiting for my glasses back and I cannot wait. I will be promoting your brand with my friends! Thank you Denise, your turned around a bad experience to a great one!
Susan K.
KEBA is an Angel ! She was kind, compassionate and had patience over the telephone. Her kindness was what influenced me to order from your company and not from the company I usually order from! Your prices were better too! I had called my contact company first and the person I spoke with made me feel like i was taking up her time. Sad right? Susan Kale
Ronda R.
Duval was beyond AMAZING. Dr's office had gave me the wrong rx for my contacts. I purchased a year supply and was sure I would have to pay for another year out of pocket but no Lens Direct is going to take care of everything. I will refer all my contact wearing friends here. Thank You