LensDirect.comReviews of lensdirect.com

Duval was very patient in answering all my questions as well as friendly and personable in our conversation.

Daisy was courteous and friendly. She quickly resolved my issue and ensured it was properly completed.

So glad I found you. I wanted to turn a pair of prescription glasses into sunglasses because I loved the frames but did not need the prescription anymore. Frames were only 2 years old and hardly used but they would not do it, said frames too old even though they were perfectly good frames. I have had that experience before and did not think to find an alternative but this time I was angry enough and figured I could go online and find a solution. And there you were. The was so fast and simple I could not believe it. I had my new sunglasses back in less than two weeks, and all of this for only 63.00 incuding shipping. Best buy of the year. I am sending in more frames to convert into readers and another pair of suglasses. thanks for such great service.

Denise helped me quickly and efficiently a with professional response and resolve to my request.

Sheena C was a great help on the phone today. She resolved my issue promptly and with care, whereas the online chat representative was not so helpful. Highly recommend Lens Direct.

Thanks for such a quick resolve to my issue. Polite, professional, kind, knowledgeable!

Duval is an excellent customer service representative! Very friendly, prompt replies, and a pleasure to work with. I highly recommend this company and I’m grateful for Duval’s help with placing my contact lens order. Thanks guys. :)

I received fantastic customer service from Karielle & Duval! I sent in frames to have new prescription lenses put in. The frame broke while removing the old lens. Karielle ordered a new frame of my choice from Rayban. Duval put my new lenses in the new frame and then attached my custom temples. The end result was better than I ever anticipated! Thanks so much for my custom prescription sunglasses. I love them!