MJS
Karielle was absolutely excellent
Karielle was absolutely excellent

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
MJS
Karielle was absolutely excellent
Jessica G.
From beginning to end she was professional, knowledgeable, and quickly and easily corrected my order to match my Rx and we were both laughing by the end of the call. EXCELLENT CUSTOMER SERVICE!! Please give Nyoka a raise!
DOUGLAS EUGENE J.
Ordering from LensDirect.com was so fast and easy. The price was excellent and their service is second to none. Thank you Lens Direct, I'll be back for all my future lens and glasses needs.
M J.
Warren was great, very helpful .
Lucinda
Nyoka was the best!
Anne
Warren helped update my prescription, get my auto ship back on track and order three extra boxes for emergencies. Very happy to get it all done in one chat. TY Warren and LensDirect.
Aaron T.
It was a very positive customer experience and resolved the reason for the call successfully.
Noor A.
Excellent costumer service with Karielle Fowell! Thank you !