Eric G.
Dasher was amazing
Dasher was amazing. Super helpful and friendly.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Eric G.
Dasher was amazing. Super helpful and friendly.
Becky J.
Prices were HALF of what I was getting from all of the other popular sites, glad I did a search for a better price! Great friendly customer service when I had to make a call because my coupon code didn't apply - rep Sheena Cornibert fixed it and saved me another $38! No fuss from her, just excellent customer service!
Paula Petersen G.
I did a Chat with Alex and she quickly answered my questions and provided the label I needed. The email went to my junk mail so I fixed that as well. THANK YOU Alex.
Anne W.
Dasher was very nice and helpful!
Paul F.
Alex was extremely helpful again! Great customer service!
Consumer
I have had a good experience thanks to Denise..
Ryan
I had an issue with a discount code and Denise was able to help out to get it settled quickly and accurately. Thanks!
Kathleen R.
excellent customer service