LensDirect.comReviews of lensdirect.com

Claire was extremely helpful when I needed to cancel my recurring order that was waiting for a new RX.

I needed an invoice for my contact lens. I did a quick chat and within a half an hour I had my paperwork.

I was so skeptical about using this place! I never tried an online service but my dogs ate my glasses and they wanted to charge me another $500 just for the lens at Visionworks! I got them to email me my prescription after crying in their ear and them not caring about what happened to me and offering to help at all and sent it lensdirect! I sent them a pair of my Dolce Gabanna shades I had and wallah!! I can see better than I did with Visionworks glasses for a fraction of the price! Shame on all of you if you’re still paying 500 to over $1000 for your glasses! Thanks Lens Direct I truly appreciate you!

I have never had such fast and efficient customer service!

I had a problem with an order through LensDirect and chatted with Claire for about 5 minutes to get it sorted out. I am in transition, so she helped with the order problem and changed the shipping address for the glasses when they get sent back to me. Very friendly, very helpful.

I called about an order, did not have to wait to get connected to a representative. Karielle was very helpful and very kind! Awesome customer service and gave me the information that I needed!!!!

I had all my needs met with one call to the customer service center. I regret I didn’t make note of the representatives name but he was very helpful. If I’d known I’d be given the opportunity to rate him I would have made a point to write his name down. Excellent service!

I had Kissel help me with an order issue and she was super helpful. Contact lens orders can be scary but Kissel walked me through the changes and was super kind.