LensDirect.comReviews of lensdirect.com

Olivia was very helpful when there was a mixup with prescription transfer. Polite, friendly, efficient and also saved us money.

Sheena was so kind and helpful! She was able to offer me expedited shipping on a delayed order so that my contacts would get to me in time before my trip coming up. Very happy with the service!

Claire was extremely helpful

Claire helped me get the correct information entered for my order process which was fast and easy

Had to cancel an order because my prescription was old. Decided to try the chat function and to my surprise got a real person who not only helped me quickly but was friendly and personal about it. Kissel Henry provided exceptional service and interaction via the chat. I am shocked to be this impressed with a websites chat customer service function. Thank you Kissel, very nice job!

I made a mistake in my order and called to correct it. The whole call took less than 4 minutes, and Olivia was super clear, courteous and helpful. She took the extra step to verify my new contact prescription while on the phone with me. I really appreciate how easy this was.

Dasher was very helpful and friendly

Dasher did an amazing job helping me get replacements for a ripped contact I had received. Service was very quick, polite and ensured my full satisfaction. Very happy.