Lee
I worked with Olivia
I worked with Olivia. She provided excellent customer service. Thanks Olivia!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Lee
I worked with Olivia. She provided excellent customer service. Thanks Olivia!
Stacy B.
My purchase was seamless. The process and time frame was just as advertised. Great price and quality of replacement lenses. I was impressed that the glasses were beautifully packaged when sent to me. I would definitely recommend and have already told friends about LensDirect.
DPicou
Denise was very helpful with getting my contact order processed quickly. Quick response to May questions I had. Excited to receive my first shipment from Lens Direct
Carol S.
This company is remarkably accessible and personable. They treat you as an individual and are very transparent if an occasional issue arises. I highly recommend the recurring order. It's made my life so much easier.
John A.
Danea was very helpful and resolved my issue quickly and efficiently
Hayley
Olivia was great, answered all my questions and even pro-rated my shipping so I could get my package in time. I really appreciate her help!
MICHELLE R.
Claire is an excellent cs representative. I emailed about an eta on my order she emailed me back quickly telling me lensdirect was waiting on my rt. Eye lense to arrive & my order would be shipped asap.
Eugene T.
Karielee provided excellent service she was very helpful and knew what I was looking for " She's a keeper"