Eliot H.
Starr really helped get my glasses…
Starr really helped get my glasses prescription and lens type correct.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Eliot H.
Starr really helped get my glasses prescription and lens type correct.
Kathleen M.
I have filled my contact lens prescription with Direct Lens for many years now. But recently my prescription changed and I need human assistance. Starr V. Was most helpful in resolving my problem and I am well pleased with the outcome. I highly recommend this company and next time I will get my glasses here too!
Erin
Oneil was super helpful to me when I had a question about ordering and a subsequent follow up after placing my order. 100% recommend using LensDirect since the service is so great and prices are awesome.
Steve B.
I wanted replacement glass lenses for my 30 year old titanium frames. Local optician said it would take several months and they wouldn't guarantee anything. LensDirect sent me my new lenses two weeks after I ordered them. They are perfect. The prescription is perfect. The person I talked to on the phone was very helpful and answered all my questions. It would have been nice if the frames had been cleaned before the lenses were put it, but with my wife's toothbrush and some soap, I got them pretty clean. I hope she doesn't read this. So far I am 100% satisfied with my experience with LensDirect and am so glad I went with them.
Rollin M.
Oneil was very helpful and gave me a prompt answer to my question about my order status.
Jerrah C.
Sheena was very helpful; promptly and adequately answered my questions and got me on my way.
詹佳如
effective, kind, and helpful!
Jim C.
Claire was very helpful and well informed. She guided me through ordering a 2nd pair of lenses. She is a great representative of LensDirect.