Topina
The customer service was outstanding…
The customer service was outstanding and the prices are very competitive.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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Showing 10,162 reviews with 5 stars · Clear filters
Topina
The customer service was outstanding and the prices are very competitive.
Walt F.
Danea was very helpful and knowledgeable
william
I had a question about applying a discount code, and Olivia took care of it within a couple of hours! Excellent customer service.
B F.
I had a excellent experience with customer service representative, Warren. He was very courteous and helpful. Best experience with customer service in a long time :)
Joshua M.
Warren hooked me up and fixed my order saving me some money and getting things right for me.
Consumer
I opted for a text customer service format and received a response from Dornio. Definitely a great decision as I was put at ease that my order was correct, the information I needed was confirmed and the response time was phenomenal. Thank you Dornio for a positive experience!
NICHOLAS Z.
Excellent customer service and fair prices
Brad C.
Claire was VERY responsive and friendly. A pleasant business transaction.