LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Debby R.
Mar 7, 2023
Ordered my first pair of replacement…
Ordered my first pair of replacement lenses and plan to order more. I had some questions, and Kissel was extremely helpful. He shared that if you don't have a coupon code you can always reach out for one!
Response from LensDirect.comJul 4, 2023
Thanks, Debby! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at LensDirect. receives your feedback – they’ll be thrilled to hear your kind words. Regards, LensDirect Customer Happiness
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Mrs. D A.
Mar 7, 2023
Lens direct has great prices their…
Lens direct has great prices their customer service rep Clare make sure that my script was in the system so my contacts would be shipped.
Response from LensDirect.comJul 4, 2023
Hi Mrs. D, We sincerely appreciate you taking the time to share with us your experience at LensDirect. On behalf of our entire team, thank you for allowing us to serve you. All the best, LensDirect Customer Happiness
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T'kai
Mar 6, 2023
I’ve been ordering from lensdirect for…
I’ve been ordering from lensdirect for a few years now and I can’t complain!! They’re great! Always receive my package on time! Today I had a request and Kayla was amazing! Knew exactly what I wanted, handled my request very fast! Happy customer!! Thanks Kayla!
Response from LensDirect.comJul 4, 2023
Hi T'Kai! Thanks for sharing your positive review of LensDirect. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company. Regards, LensDirect Customer Happiness
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Mike T.
Mar 6, 2023
Had questions with my order so emailed…
Had questions with my order so emailed customer service. Bibi was super fast to respond and got my order all situated one of the best customer service experiences I’ve ever had. Thanks Bibi
Response from LensDirect.comJul 4, 2023
Hello Mike, We sincerely appreciate you taking the time to share with us your experience at LensDirect. On behalf of our entire team, thank you for allowing us to serve you. All the best, LensDirect Customer Happiness
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Eric W.
Mar 4, 2023
Bibi was wonderful and helped me very…
Bibi was wonderful and helped me very much. I cannot recommend Lens Direct enough. Prices can't be beat.
Response from LensDirect.comJul 3, 2023
Hi Eric, Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Best, LensDirect Customer Happiness
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Cheryl Lynne P.
Mar 4, 2023
I ordered replacement lenses for my ray…
I ordered replacement lenses for my ray ban sunglasses. I had PRK and wanted to switch out Rx lenses for non Rx lenses. I provided the frame information and what information I wanted to fill my lenses. It does take about 10-14 days for them to process your order and received lenses 3-4 days after. Lenses did perfect and came in a cute case. I live in FL and tried to go to a eyeglasses store but the only way they can replace them is if you have a Rx (regardless if 0.00). Pricing was great. I didn’t have to deal with customer service. Satisfied with my order and will use again.
Response from LensDirect.comJul 3, 2023
Dear Cheryl, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Best, LensDirect Customer Happiness
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Deffnie F.
Mar 3, 2023
Excellent customer service.
Excellent customer service.
Response from LensDirect.comJul 4, 2023
Hi Deffnie, We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Regards, LensDirect Customer Happiness
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Ryan P.
Mar 3, 2023
Starr was very helpful
Starr was very helpful
Response from LensDirect.comJul 4, 2023
Hello Ryan, Thank you for being our customer and leaving us a wonderful 5-star review. Regards, LensDirect Customer Happiness
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