LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Mbarr
Jul 6, 2023
excellent customer service
excellent customer service
Response from LensDirect.comJul 7, 2023
Hello Mbarr, Thanks for your 5-star review! We sincerely appreciate your feedback. Regards, LensDirect Customer Happiness
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Breanna G.
Jul 6, 2023
My issue was solved really quickly and…
My issue was solved really quickly and Charlena was great
Response from LensDirect.comJul 7, 2023
Hello Breanna, We can’t wait to share your 5-star review with our team. They’ll be thrilled! Regards, LensDirect Customer Happiness
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Katherine J.
Jul 6, 2023
She was very sweet and professional
She was very sweet and professional
Response from LensDirect.comJul 7, 2023
Dear Katherine, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Kind Regards, LensDirect Customer Happiness
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Ram N.
Jul 5, 2023
Good customer service.
Good customer service.
Response from LensDirect.comJul 7, 2023
Hello Ram, Amazing feedback. Thank you so much for giving us 5 stars! Regards, LensDirect Customer Happiness
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Linda N.
Jul 5, 2023
I spoke with Sharissa and she was very…
I spoke with Sharissa and she was very helpful in explaining to me the difference between high index lenses and regular lenses. She was pleasant and professional! Very nice talking with her.
Response from LensDirect.comJul 7, 2023
Hi Linda, It’s great to hear that you had a positive experience with LensDirect. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Regards, LensDirect Customer Happiness
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Moises R.
Jul 5, 2023
Customer service rep was fast…
Customer service rep was fast and responsive, and was able to help me accommodate a change to my order. Thank you!
Response from LensDirect.comJul 7, 2023
Hello Moises, Thank you so much for giving us 5 stars. You made our day! Regards, LensDirect Customer Happiness
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Tarantino
Jul 5, 2023
As a first time customer
As a first time customer, I had some questions and my customer service rep, Kissel, was very helpful and knowledgeable. Made experience very pleasant and simple. Will use lensdirect again. Thanks!
Response from LensDirect.comJul 5, 2023
Hello Tarantino, Thanks for the 5 stars Tarantino, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. Best, LensDirect Customer Happiness
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Nita N.
Jul 5, 2023
I had a weekend question answered quickly!
I had a evening, holiday question about a order I placed. I was not expecting a response any time soon for the same reasons - evening, holiday… But I went ahead and expressed my question via the email I saw on the website for Lensdirect. Wow, I was not expecting the quick and very nice response from Kissel. This company is my go to for contact lenses and now eyeglasses. Thank you Kissel!
Response from LensDirect.comJul 5, 2023
Hello Nita, We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Regards, LensDirect Customer Happiness
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