LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Tim
Aug 7, 2023
Excellent customer service
I found out that I needed cataract surgery fairly quickly. I had a pending refill of my contacts already placed. I called LensDirect and Nyah canceled the pending order and my auto refills expertly, efficiently, and pleasantly. I couldn’t have been more pleased.
Response from LensDirect.comAug 8, 2023
Hello Tim, We’re so grateful that you took the time out of your day to share your review with us, Tim. We’ll make sure that your customer representative Nyah, receives your kind feedback. It will make their day! Regards, LensDirect Customer Happiness
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Little0ne
Aug 4, 2023
Great customer service
Natasha was very helpful, professional and quick to respond to my questions.
Response from LensDirect.comAug 4, 2023
Hello LittleOne, We’re so happy to hear you had a great experience at LensDirect. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, LensDirect Customer Happiness
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Tulip
Aug 4, 2023
Kimmia was polite
Kimmia was polite, patient, and helpful!
Response from LensDirect.comAug 4, 2023
Hi Tulip, Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Regards, LensDirect Customer Happiness
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peter P.
Aug 3, 2023
Excellent service and answers from…
Excellent service and answers from Charlena. Very kind and professional. A+
Response from LensDirect.comAug 4, 2023
Hi Peter, Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Best, LensDirect Customer Happiness
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ERIC
Aug 3, 2023
Extremely professional and patient
Extremely professional and patient. Made process simple. Thank you much! Will definitely buy again and again.
Response from LensDirect.comAug 4, 2023
Hello Eric, Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community. Best, LensDirect Customer Happiness
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JNJ
Aug 3, 2023
Warren has wonderful customer service…
Warren has wonderful customer service skills. Very professional and helpful with my inquiry. Thank you, Warren!
Response from LensDirect.comAug 4, 2023
Hello JNJ, We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Best, LensDirect Customer Happiness
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conrocapub
Aug 2, 2023
Warren was helpful
Warren was helpful, polite, and a class act!
Response from LensDirect.comAug 3, 2023
Hello Customer, Thanks for your 5-star review! We sincerely appreciate your feedback. Best, LensDirect Customer Happiness
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Nancy L.
Aug 2, 2023
They are on top of customers always…
They are on top of customers always trying to make things 100% happy for us(The customers ) never had issues with them. They actually reminded me of my shipment that my address was wrong. Thank you to Leonora for email and for calling me regarding my change in prescription your the best
Response from LensDirect.comAug 3, 2023
Hi Nancy, Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Regards, LensDirect Customer Happiness
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