LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Pam S.
Oct 11, 2023
Bravo, Kimia!
Kimia was excellent. I mistakenly ordered contacts when I already had a subscription set up. Kimia was very helpful and clear with answers to my questions. Give Kimia a raise! I was pretty stressed and she gave me relief.
Response from LensDirect.comOct 11, 2023
Hi Pam, It’s great to hear that you had a positive experience with LensDirect. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. All the best, LensDirect Customer Happiness
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Eric C.
Oct 11, 2023
Kayla helped me with my problem and…
Kayla helped me with my problem and kept me informed throughout the process, great communication skills
Response from LensDirect.comOct 11, 2023
Hello Eric, We sincerely appreciate you taking the time to share with us your experience at LensDirect. On behalf of our entire team, thank you for allowing us to serve you. All the best, LensDirect Customer Happiness
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Theresa
Oct 11, 2023
Easy and Convenient
It was very easy to order contacts from LensDirect. Plus the sale made a good deal a better deal! KURSHEL was a great help as I finalized my order and submitted my prescription. It was a wonderful experience.
Response from LensDirect.comOct 11, 2023
We’re so grateful that you took the time out of your day to share your review with us, Theresa. We’ll make sure that your customer representative Kursel receives your kind feedback. It will make their day! Regards, LensDirect Customer Happiness
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Jeffrey M.
Oct 10, 2023
Kayla was very helpful and quick to…
Kayla was very helpful and quick to help. No hoops to jump through. Just fast and pleasant service!
Response from LensDirect.comOct 11, 2023
Hello Jeffrey, Thank you for being our customer and leaving us a wonderful 5-star review. Regards, LensDirect Customer Happiness
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Sabah H.
Oct 10, 2023
Kurshel was helpful.
Kurshel was helpful.
Response from LensDirect.comOct 11, 2023
Hello Sabah, Amazing feedback. Thank you so much for giving us 5 stars! Regards, LensDirect Customer Happiness
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Kami L.
Oct 9, 2023
Warren was amazing
Warren at Lensdirect was very helpful at getting my contact order shipped in a very timely manner. The customer service here was top notch. I will purchase again when I need my contacts.
Response from LensDirect.comOct 11, 2023
Hello Kami, We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Sincerely, LensDirect Customer Happiness
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Russ S.
Oct 9, 2023
Karielle was pleasant, patient and EASY TO UNDERSTAND!
Karielle was pleasant, patient and EASY TO UNDERSTAND! That means a LOT in today's world. Thank You! Russ S.
Response from LensDirect.comOct 11, 2023
Hello Russ, We appreciate the perfect score. Our aim is quality, and your comments motivate us to keep setting higher standards. Regards, LensDirect Customer Happiness
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Rhonda R.
Oct 9, 2023
Every customer service agent I’ve…
Every customer service agent I’ve talked to has been wonderful .. also the best pricing around .
Response from LensDirect.comOct 11, 2023
Thanks for the 5-star review, Rhonda. You made our day! We look forward to making your day again real soon. Best, LensDirect Customer Happiness
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