LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Gig L.
Nov 20, 2023
Kissel was great
Kissel was great. Also great job on the new website!
Response from LensDirect.comNov 22, 2023
Hello Gig, We are incredibly grateful that you took the time out to leave us a 5-Star review. Best, LensDirect Customer Happiness
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T M.
Nov 20, 2023
Excellent
I had several questions about a couple orders. My lady I was working with was patient and professional. She was understanding and helpful.
Response from LensDirect.comNov 21, 2023
Thank you so much Customer, We appreciate the perfect score. Your pleasure is our first priority, and we’re thrilled to have provided a wonderful experience. We hope to serve you once more shortly. Regards, LensDirect Customer Happiness
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Luis C.
Nov 20, 2023
Sharissa was absoutely wonderful
Sharissa was absolutely wonderful and helped me with all my questions, she was quick and professional, and more importantly, I had a wonderful day knowing my order was taken care of. She even helped me get my PD done and took the time to update it for me!
Response from LensDirect.comNov 21, 2023
Hi Luis, It’s great to hear that you had a positive experience with LensDirect. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Regards, LensDirect Customer Happiness
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Rob
Nov 18, 2023
I've been having trouble logging in
I've been having trouble logging in. Then Kimia to the rescue. She was great and got me in. My experience with your company continues to be amazing due to people like her! Thank you Kimia!
Response from LensDirect.comNov 22, 2023
Hello Rob, Amazing feedback. Thank you so much for giving us 5 stars! Best, LensDirect Customer Happiness
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cory A.
Nov 18, 2023
There was an issue with my lens
There was an issue with my lens and they said to send back and they will fix them.
Response from LensDirect.comNov 22, 2023
Hi Cory! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Regards, LensDirect Customer Happiness
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Lisa M.
Nov 18, 2023
Oniel did an excellent job helping me…
Oniel did an excellent job helping me navigate to get my order status. He sent a link to get me signed up, too. Excellent customer service!
Response from LensDirect.comNov 21, 2023
Hello Lisa, Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon. Sincerely, LensDirect Customer Happiness
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Angela H.
Nov 18, 2023
Oneil helped so much!
Oneil helped so much! I broke my glasses and the company had absolutely no problem fixing them at no cost to me! Best costumer service ever! Thank you Oneil
Response from LensDirect.comNov 21, 2023
Hello Angela, Thank you for being our customer and leaving us a wonderful 5-star review. Best, LensDirect Customer Happiness
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Carlos L.
Nov 18, 2023
Very happy with my experience with lens…
Very happy with my experience with lens direct. The prices are super affordable & really easy to use. I also had an amazing experience with an employee by the name of Keisha. She was so helpful and made my SECOND transaction better than the first one! Thank you!!!
Response from LensDirect.comNov 21, 2023
Dear Carlos, It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you. Regards, LensDirect Customer Happiness
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