LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Dave
Nov 22, 2023
Great quality and very quick Customer service response!
I had trouble printing an invoice for prescription Sunglasses I ordered. Very shortly after I emailed customer service Kimia sent it to me. I ordered new lenses earlier this year and they were much better than the ones I got at Costco originally. I am extremely satisfied with Lens Direct!
Response from LensDirect.comNov 22, 2023
Hi Dave, Our team is so grateful for the fantastic 5-star review! Your wonderful words make our day happier and inspire us to work harder. We’re overjoyed to have given you a good experience. Best, LensDirect Customer Happiness
Report
Darren
Nov 22, 2023
Great experience
Great experience. My order was messed up but they fixed it with ease. I'll definitely user them again.
Response from LensDirect.comNov 22, 2023
Hello Darren, Thank you so much for giving us 5 stars. You made our day! Regards, LensDirect Customer Happiness
Report
David B.
Nov 21, 2023
Nyah was extremely helpful by far the…
Nyah was extremely helpful by far the best customer service I’ve ever had!
Response from LensDirect.comNov 22, 2023
Hello Richard, We can’t wait to share your 5-star review with our team. They’ll be thrilled! Best, LensDirect Customer Happiness
Report
Briony V.
Nov 21, 2023
Nyah at Lens Direct is fantastic !
Lens Direct is tremendous! Nyah was extremely helpful. Her customer service skills are A +. I appreciate her quick response and guidance.
Response from LensDirect.comNov 22, 2023
Hello Briony, We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Sincerely, LensDirect Customer Happiness
Report
Susan H.
Nov 21, 2023
Worth the wait
I sent in frames that I love because I couldn't find a new alternative that looked good. It took a little longer to have the lenses replaced in my frames but it was worth the wait. They came out great!
Response from LensDirect.comNov 21, 2023
Hi Susan! Thanks for visiting us at LensDirect. We’re glad that the entire staff made you feel welcome. We look forward to serving you always. Regards, LensDirect Customer Happiness
Report
Julie C.
Nov 20, 2023
Kurshel helped me finalize my…
Kurshel helped me finalize my prescription sunglasses order with ease! Highly recommend getting any glasses at Lensdirect!!
Response from LensDirect.comNov 21, 2023
Hello Julie, Thank you for the 5-star review! We’re here to serve you anytime. Regards, LensDirect Customer Happiness
Report
Tammy C.
Nov 20, 2023
Had many problems order
Had many problems placing my order, my issue mostly, a couple with the site. Sharissa took care of all my requests to correct my issues. Fabulous service!!
Response from LensDirect.comNov 21, 2023
Hi Tammy! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! Regards, LensDirect Customer Happines
Report
Ning R.
Nov 20, 2023
The help is swift and effective
The help from NYAH is swift and effective. Thanks!
Response from LensDirect.comNov 22, 2023
Hello Ning, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.' Best, LensDirect Customer Happiness
Report