LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Wilmary F.
Nov 23, 2023
Even Working on a Holiday
I really appreciate Karielle’s help especially on Thanksgiving day. I was a little bit worried since this order is for my son. But Karielle immediately addressed my concern and updated my order. Thank you so much for giving me peace of mind!
Response from LensDirect.comDec 8, 2023
Hello Wilmary, We sincerely appreciate you taking the time to share with us your experience at LensDirect. On behalf of our entire team, thank you for allowing us to serve you. All the best, Natasha B. LensDirect Custoemr Happiness
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Vicki M.
Nov 23, 2023
Customer service is on point.
I was having a problem with submitting a legible glasses prescription and my PD when I ordered. KAYLA was super helpful and stayed in contact with me the entire process. If my replacement lenses turn out as good as KAYLA’s customer service, I’ll be a customer for a long time. Thank you!
Response from LensDirect.comDec 8, 2023
We’re so grateful that you took the time out of your day to share your review with us, Vicki. We’ll make sure that your customer representative Kayla receives your kind feedback. It will make their day! Best, Natasha Byron LensDirect Customer Happiness
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Susan Garrity B.
Nov 23, 2023
Kayla did a great job of assisting me…
Kayla did a great job of assisting me with correcting an order I placed. She was prompt, professional and supportive. Thanks, Kayla!
Response from LensDirect.comDec 8, 2023
Hello Susan, We’re so grateful that you took the time to leave us a 5-star review. Thank you! Regards, Natasha B. LensDirect Customer Happiness
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Todd S.
Nov 23, 2023
I ordered progressive transition lens…
I ordered progressive transition lens replacements. Before placing the order I took the quote from Lenseirect to Stanton Optical, my regular eyeglass company to see if they could do a price match. They could not even come close. I got my eyeglass frames with my new lenses today and they are perfect.
Response from LensDirect.comDec 8, 2023
Hello Todd, We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future. Regards, Natasha B. LensDirect Happiness
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Miguel
Nov 23, 2023
Oneil was great
Oneil was great, even took the time to verify my RX on the order. Thank you!
Response from LensDirect.comDec 8, 2023
Hello Miguel, Thank you for being our customer and leaving us a wonderful 5-star review. Best, Natasha B. LensDirect Customer Happiness
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JC
Nov 23, 2023
Quick
Quick, efficient, and helpful.
Response from LensDirect.comDec 8, 2023
Hello JC, Amazing feedback. Thank you so much for giving us 5 stars! Regards, Natasha B, LensDirect Customer Happiness
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Liana V.
Nov 22, 2023
Great service
Great service
Response from LensDirect.comDec 8, 2023
Hello Liana, Thank you so much for giving us 5 stars. You made our day! Best, Natasha B. LensDirect Customer Happiness
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Eric R.
Nov 22, 2023
Very patient and helpful
Very patient and helpful
Response from LensDirect.comDec 8, 2023
Hello Eric, Thanks for the 5-star review. You made our day! We look forward to making your day again real soon. Regards, Natasha B. LensDirect Customer Happiness
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