LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

John S.
Jan 24, 2024
Great customer service !
Great customer service !
Response from LensDirect.comJan 24, 2024
Hello John, We are incredibly grateful that you took the time out to leave us a 5-Star review. Regards, Natasha B. LensDirect Customer Happiness
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Ann C.
Jan 24, 2024
Late Order Status
Friendly, explained the delay and offered to prioritize my order and update my shipping to priority as well.
Response from LensDirect.comJan 24, 2024
Hello Ann, We’re grateful that you took the time to leave us a review. Thanks a lot! Regards, Natasha B, LensDirect Customer happiness
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Laura W.
Jan 24, 2024
Nyah was extremely helpful in placing…
Nyah was extremely helpful in placing our first order! She caught an error and reached out to us to confirm. She called our optometrist for verification and even added a coupon we missed in our order. Thank you, Nyah! We will definitely continue to shop here.
Response from LensDirect.comJan 24, 2024
Hi Laura, We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Regards, Natasha B. LensDirect Customer Happiness
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Sean
Jan 24, 2024
Great Help. Thank You!!!!
I am in a bind with a late order that was placed. My daughter is leaving the country in 5 days and I was really concerned the contact lenses not getting here in time. Kissel was so very helpful. She went through and made sure my prescription was approved and reached out to shipping to expedite the process. Now I am at ease and it's due to the wonderful support! Thank you!
Response from LensDirect.comJan 24, 2024
Hi Sean, Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community. Best Regards, Natasha B, LensDirect Customer Happiness
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Thomas R.
Jan 24, 2024
Warren was very good with my Problem…
Warren was very good with my Problem and corrected Timely
Response from LensDirect.comJan 24, 2024
Hello Thomas, Thank you so much for giving us 5 stars. You made our day! Regards, Natasha B, LensDirect Customer Happiness
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Angela H.
Jan 24, 2024
Sharissa was fantastic and provided…
Sharissa was fantastic and provided excellent service!
Response from LensDirect.comJan 24, 2024
Hello Angela, Amazing feedback. Thank you so much for giving us 5 stars! Best, Natasha B, LensDirect Customer Happiness
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Carmen R.
Jan 24, 2024
Kissel
Kisses, the rep that assisted me made the process easy. She was attentive, answered all my question and was very patient. I love LensDirect because they do a fine job with replacing my lenses and I love the discount I get. I will never again purchase glasses from my eye doctor.
Response from LensDirect.comJan 24, 2024
Hello Carmen, We can’t wait to share your 5-star review with our team. They’ll be thrilled! Best, Natasha Byron LensDirect Customer Happiness
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Ben W.
Jan 24, 2024
Sharissa was very professional and…
Sharissa was very professional and helpful. She did a very good job and I was quite satisfied with the interaction l! Thanks!!
Response from LensDirect.comJan 24, 2024
Hi Ben, Thank you for being our customer and leaving us a wonderful 5-star review. Regards, Natasha B. LensDirect Customer Happiness
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