LensDirect.comReviews of lensdirect.com

I placed an order and did not receive a followup, payment was sent through pay pal, that was confirmed but I did not get a confirmation from you !! I called customer service on Saturday received recording about hours of service, and then I text Lens Direct …. BIBI returned my correspondence almost immediately and then confirmed the order and shipping number… She was very professional and efficient !!!! Thank you !!! 2/13 I did have some trouble ordering with putting in a coupon number, I put in one but seems you wanted another that was also sent !!!

Fast response with accurate information that was sorely needed. Thanks so much, Kissel!

Customer service was helpful and easy to work with. Nyah was very quick to get my order fixed.

KISSELwas super helpful and resent my shipping label. She also explained how to mark up my lenses before shipping.

My 20-year old glasses with titanium frames were all scratched, but the frames still great. The lenses were progressive, so I got a new prescription and sent the glasses along with the prescription using the preprinted paid label to LensDirect. I was emailed by my customer rep, Nyah, right away to work out some details to make sure my order was perfect, and I’m very pleased with my order. It couldn’t be better. Thank you, W. Miller, Phoenix

Kissell is very professional and knowledgeable about the business! Answered my questions with remarkable speed, and super friendly! Thank you so much!!

The process of ordering the contacts was very easy. The use of coupons make the purchase cost efficient. The delivery was very quick!

Bibi was very helpful with a question about my order