Austin M.
Excellent Customer Service
Nyah was very helpful with my order. I'd recommend her every time.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

Vision & Hearing · Champlain, New York
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Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Austin M.
Nyah was very helpful with my order. I'd recommend her every time.
JP
The representative was super helpful and quick about resolving my issues!
Katrina C.
Hi! Nyah was very helpful and very responsive to all my questions and order changes. I appreciate the excellent customer service. All the best, Kat
guariban B.
Excellent customer service. Prompt attention, courtesy and ... quality, style, and price!
Jerry K.
KURSHEL was very helpful and answered all of my questions completely…. I was able to submit my order immediately after his help
Carolyn K.
Bibi was very professional and moved through the conversation quickly.
Mike T.
We had a mistake (on our end) with our order and Bibi with Lens Direct quickly helped us get it straightened out and the order correct. Thank you, thank you! Great service and very much recommend Lens Direct. Susie in Colorado
Kylee K.
Nyah was very helpful. Thank you!