Joanna Fowler H.
Kurshel was wonderful.
Kurshel was wonderful.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Joanna Fowler H.
Kurshel was wonderful.
Mohammad A.
I had a chat with agent "Keisha." She was accommodating and could answer my questions properly. I had a great experience with customer service.
Briana
very quick and helpful. Thanks!
Daniel G.
Nyah was great! Very supportive and polite… she represents your company very well!!!
Jennifer G.
Sharissa was very tentative, and provided excellent customer service! She handled my purchase and refund quickly with no issues. I will be a return customer in the near future!
tonia H.
Karielle was very good. She took her time to state everything clearly and in detail. Very polite and very professional. I am very pleased. I knew about this company online but with my experience with Karielle, I fell in love with the Company. She deserves a promotion.
Steven
Needed help changing my recurring order to a new subscription, and Nyah was very helpful. Got it done in minutes.
Liz W.
Kurshel was very helpful and was able to take care of my order very quickly.