Corey F.
Great service
Lenses didn’t fit so Nyah had me ship the frame so they could make it work! Great service in response and solution.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Corey F.
Lenses didn’t fit so Nyah had me ship the frame so they could make it work! Great service in response and solution.
Samuel W.
Sharissa rocks
CS
Nyah was awesome! She responded very quickly and gave me all the support I needed
Anthony
Very pleasant to deal with. And she satisfied my issue.
K. N.
Kayla, was able to answer all my questions and with great professionalism. Good customer service. Thanks
Anthony B.
Bibi was very helpful! She helped me with problem ! I love this company!
Heather
Bibi from customer service text was very fast in responding and helping me with my request. Awesome customer service experience!
Peter B.
Text help from Bibi was tremendous Answered all my questions and solved my problem