Tonya R.
Kayla was great
Kayla was great

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Tonya R.
Kayla was great
Automan
Very Happy to finally get myself some New Contacts, at comparable price.
Paula P.
I had a few questions since I've never ordered lens for two pairs of frames. Kayla was exceptional and walked me thru the process.
Nathan W.
Karielle was exceptionally helpful in helping me sort out my needs and was not only quick and efficient but gracious. I will definitely be conducting further business with LensDirect.
Response from LensDirect.comMay 2, 2024
Hello Nathan, Thank you for your 5-star review! We're pleased to hear that you found our service helpful. Best regards, Nyah R. LensDirect Customer Happiness
Jimmy L.
Sharissa was great and got back to me very quickly.
red N.
Good customer service and very helpful Thanks.
Response from LensDirect.comMay 2, 2024
Hello Red, Thank you for your 5-star review! We're pleased to hear that you found our service helpful. Best regards, Nyah R. LensDirect Customer Happiness
DONNA M J.
Receiving my contacts was a big surprise by getting them real fast.
Christopher H.
Great overall experience using the chat service. Keisha was amazing and able to accomplish all my goals and requests. First time using LensDirect and will be doing more business.