Sarah H.
ordering contacts super simple
They make ordering contacts super simple! Fast, reliable service, and my order is always correct and shipped quickly. Thank you!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Sarah H.
They make ordering contacts super simple! Fast, reliable service, and my order is always correct and shipped quickly. Thank you!
Jackie
Keisha was great! Very helpful and knowledgable. Worked quickly to solve my problem.
Grant
Sharissa Phillip responded promptly and courteously to my initial email request regarding a refund for an order. My refund was processed quickly and the entire experience assured me that LensDirect is absolutely a place that I would use again and refer to anyone who asks. Thank you for your professionalism and for making me feel that my situation mattered.
Michelle J.
I absolutely love ordering my cobtact from this site. Shipping is always fast.
Donna S.
There was a discrepancy in my optical prescription and what I actually ordered, and I was given the information needed to correct the problem. Several emails were exchanged until the problem was solved. I then got my order very quickly.
Patricia S.
Good customer service, kayla, was great she took care of everything I needed.
Terrence S.
Always high quality at better prices than the competition.
Ken
Easy to order and fast on delivery.
Response from LensDirect.comMay 2, 2024
Hello Ken, Thank you for your 5-star review! We're happy our proactive service made your experience smooth and easy. Best regards, Nyah R. LensDirect Customer Happiness