Carrie P.
Alex address my issue fast and…
Alex address my issue fast and friendly. And was able to get my exchange done so I will not be without contacts

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Carrie P.
Alex address my issue fast and friendly. And was able to get my exchange done so I will not be without contacts
Robert H.
Customer Service representative was very helpful in making correction to my order.
giraffe
Bibi was great! Super helpful with the adjustments I needed and also in picking a lens color.
Kelly
Yall make is so easy to order and always polite and always give us a discount. Thank you
Cecilia F.
Bibi was very helpful when I needed an order canceled. I appreciate her prompt response!
Bailey F.
Bibi was so helpful and kind!
mellonb
Bibi was able to confirm and address my question in a very timely matter. Great customer service.
Anthony T.
Nyah was GREAT so nice and helpful.