Stephanie M.
Excellent service!
Nyah was excellent! Helped me with my order quickly!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Stephanie M.
Nyah was excellent! Helped me with my order quickly!
Jill B.
Thanks Kayla for helping me out and finally getting my order shipped!! My eye sight appreciates it too 😉
Boris
Great performance by Kayla. Very knowledgable and prompt. I am sure she'll be able to speed up my order delivery
don H.
this was the only person that knew what they were doing
James
Sharissa was great!
PHYLLIS
Kayla’s concern with my inquiry, and her making sure she understood what I was asking.
Drew V.
Nyah was excellent. She escalated my problem and was able to get it resolved. I missed her phone call back, but she left a thorough voicemail explaining how the issue would be remediated. Thank you, Nyah!
Steven
Alex was very helpful