Austin C.
Nyah was polite and helpful
Nyah was polite and helpful

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Austin C.
Nyah was polite and helpful
PBJ
I had a wonderful experience with Lens direct Sharrisa was really helpful in making sure I received my lens before my vacay. They really came through, lens direct will be getting more of my family's business. I would recommend them highly. Ty PBJ
Miranda C.
Kayla was absolutely delightful 😊 She answered all of my questions so quickly and professionally!!! She is ABSOLUTELY AMAZING!!! Thank you again Kayla 💓
Jason H.
Sharissa Was amazing!!
Amanda S.
I had an issue with the image of my prescription not saving in my original order. Keisha helped me upload it through text message, and my contacts have been shipped same day!
Stephanie S.
Nyah is the hero of the week! she helped me out with my first order. Quickly corrected some changes and promptly got me a refund and my glasses into production. This kind of one on one customer service is very much appreciated. Thanks for all the help!
Don M.
Other than waiting a was hole in line….the person I talked with was very jelly.
Donna D.
Keisha - Super friendly and great follow up!