Edward P.
Nyah was great
Nyah was great

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Edward P.
Nyah was great
Thomas PHILLIPS J.
Placed order with Lens direct receive text with status on the order. BiBi was a great help very personable. Good information. Nice to know you can check on your order with a text message.
Leo Del A.
Attentive and personal service by Nyah. She was professional and listened and communicated well so it took a short few minutes to sort my issue.
Name Lorraine B.
I appreciate Bibi helping me move my order to a faster conclusion. I broke my last pair of glasses last night and are using a pair a glue/tapped to fill the gap till my new pair arrive. The process of ordering was very easy and the status reporting transparent.
Patia
Talked with Sharissa through a chat. Kind, helpful, knowledgeable and was able to answer all my questions in a short period of time. Thank you
Arnold
Karielle was very supportive locating the details of my previous order, answering all of my questions and assisting me with the most recent order. Outstanding customer service.
John C.
Nyah was VERY helpful!
Amanda H.
Kurshel was very helpful and extremely nice! All my questions were answered!