Debbie W.
Keisha was amazing to deal with
Keisha was amazing to deal with, she helped me with an order that I didn’t place properly and was so kind and gracious. Very good experience.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Debbie W.
Keisha was amazing to deal with, she helped me with an order that I didn’t place properly and was so kind and gracious. Very good experience.
Melinda Y.
Karielle was so helpful in correcting what I ordered and getting the right lenses to me!
Teresa
Nyah fixed my problem quickly and in a friendly positive manner.
Geoge
Quick resolution of problems with my frames. 100% satisfied with how quickly customer happiness made me happy.
Mridu
Excellent and fast service
Anika F.
BIBI was able to take care of my situation in a timely manner.
Jeff A.
I need to make a return and Bibi was easy to communicate with.
Victor N.
Great assistance, loved the service provided.